This Privacy Policy explains how Educrafter ("we," "us," or "our") collects, uses, stores, and shares your personal information when you use our services ("Services") or website ([Educrafter.co]).

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using our services.

1. Information We Collect

Personal Information You Provide: When you register an account, place an order, or contact us, we collect information such as your name, email address, phone number, and payment details.

Order Details: We collect information about the services you order, including instructions, deadlines, and academic level.

User Content: This includes any information you voluntarily submit, such as comments, reviews, or testimonials.

Information Automatically Collected: When you use our Site, we automatically collect information about your device, browser, IP address, and how you interact with our Site (e.g., pages visited, time spent). This helps us improve our services and website functionality.

Social Media Login Data: If you sign up using a social media account, we may collect certain profile information from that provider.

Payment Information: We use secure third-party payment processors to handle transactions. Your payment details are not stored directly by Educrafter.

2. How We Use Your Information

We use your information for various purposes, including:

Providing Services: To deliver the services you order, communicate with you, and process payments.

Improving Services: To analyze usage patterns, gather feedback, and improve our website and offerings.

Customer Support: To respond to your inquiries and resolve any issues you may encounter.

Marketing: To send you promotional materials and updates (only if you opt-in). You can unsubscribe at any time.

Legal Compliance and Security: To comply with legal obligations, prevent fraud, and protect our rights and the rights of our users.

3. Legal Basis for Processing (EU/UK/Canada)

We process your personal information based on:

Consent: For marketing communications and other activities where we've explicitly obtained your consent.

Contractual Necessity: To fulfill our contractual obligations to you when you place an order.

Legitimate Interests: For purposes like service improvement, fraud prevention, and security.

Legal Obligations: To comply with applicable laws and regulations.

4. Sharing Your Information

We may share your information with:

Third-Party Service Providers: We may use third-party vendors to assist with payment processing, customer support, and other essential functions.

Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred. Legal Compliance: We may share your information if required by law or to protect our rights or the safety of others.

5. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze website usage. You can control cookies through your browser settings.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

9. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from minors.

10. Your Privacy Rights

You have certain rights regarding your personal information, including the right to access, correct, delete, or restrict its processing. You can also object to processing and data portability in certain circumstances.

11. Do Not Track Signals

We do not currently respond to Do Not Track (DNT) signals from web browsers.

12. California Residents' Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). You can learn more in our CCPA Privacy Notice.

13. Updates to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes.

14. Contact Us

If you have questions or concerns about this policy, please contact us at: info@educrafter.co